Azarr Technologies Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Azarr Technologies Ltd when you visit our website, use our services, or otherwise interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

We collect personal information in the following ways:

Information You Provide Directly

When you interact with our website or services, you may provide us with the following:

• Contact Form: Full name, company name, and business email address when you submit an enquiry or project brief.
• Email Newsletter Subscription: Your email address, and optionally your first and last name, when you subscribe to our newsletter or marketing communications.
• Client Portal: Account credentials and any information you provide within the portal, including communication via our built-in chat feature and revision requests.

Information Collected Automatically

When you visit our website or subscribe, we automatically collect certain technical information:

• IP address
• Browser type and version (User Agent)
• The page or source that referred you to us (referrer URL)
• The origin domain of your request
• Timestamps of your activity

Consent & Preference Data

We record the consent choices you make at the point of subscription or sign-up, including whether you have accepted our Terms of Service, opted in or out of marketing communications, and your newsletter and product update preferences. A unique unsubscribe token is generated for each subscriber to enable one-click unsubscribe at any time.

We use the information we collect to:

1. Provide, maintain, and improve our website and services
2. Respond to your enquiries, questions, and requests
3. Send you service-related communications including technical notices, updates, security alerts, and support messages
4. Send marketing communications where you have opted in, including our newsletter, product updates, and relevant design and development insights
5. Manage your client account, including your subscription, revision requests, project access, and communications through our portal
6. Detect and prevent fraud, abuse, and security incidents
7. Comply with our legal obligations

We will only send you marketing emails if you have given explicit consent. You may opt out at any time using the unsubscribe link in any email we send.

We do not sell your personal information. We do not share your personal information with third parties except in the following circumstances:

• Stripe: If you are a client with an active subscription, your billing information is processed and managed by Stripe, our payment processing partner. We do not store your full payment card details.
• Service Providers: We may share information with third-party vendors who assist us in operating our website, communicating with subscribers, or delivering our services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, to protect the rights and safety of Azarr Technologies or others.
• Business Transfers: If Azarr Technologies Ltd is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Clients of Azarr Technologies Ltd receive access to a secure client portal. Within this portal, the following activities and data are handled:

• Payment & Subscription Management: Clients can manage their subscription plans, billing history, and payment methods through our Stripe integration. Payment data is handled entirely by Stripe.
• Revision Requests: Clients may submit and track revision requests based on their plan allowance. Revision request content and history is stored securely on our systems.
• Project Access: Clients can access project deliverables including source code, live website previews, and media kits. Access is scoped to the client's own project data only.
• Chat Communications: Messages sent through the in-portal chat are stored to allow our development team and clients to maintain a clear project communication history. These messages are accessible only to authorised team members and the relevant client.

Client portal credentials must be kept confidential. Please notify us immediately at info@azarrapps.com if you believe your account has been compromised.

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy.

• Subscriber data: Retained while your subscription is active and for a reasonable period after unsubscription.
• Contact form submissions: Retained for as long as needed to respond to and manage your enquiry.
• Client portal data: Retained for the duration of the client relationship and thereafter as required for legal, accounting, or audit purposes.

We take reasonable and appropriate technical and organisational measures to protect your personal information against loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction:

• Encrypted data transmission using HTTPS/TLS
• Secure storage of subscriber and client data with access controls
• Use of unique unsubscribe tokens to prevent unauthorised list manipulation
• Regular review of our data collection and security practices

No method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing communications at any time using the link in any email or by contacting us directly.
• Data portability: Request a machine-readable copy of your data where applicable.

To exercise any of these rights, please contact us at info@azarrapps.com.

Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. We use cookies for:

• Essential website functionality
• Analytics to understand how visitors use our site
• Remembering your preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

Your continued use of our services after any changes indicates your acceptance of the updated policy.